Terms of Service
Last updated: July 27, 2026 Effective date: July 27, 2026
These Terms of Service ("Terms") are a binding agreement between Falcon Tech ("Falcon Tech," "we," "us," or "our") and the person or business that creates an account or uses our software ("you," "your," or "Operator"). They govern your access to and use of the Falcon Tech software applications and related services, including TurfPro, PressurePro, and any other trade-specific application we offer, together with our websites, mobile apps, and APIs (collectively, the "Services").
By creating an account, clicking "I agree," or using the Services, you accept these Terms. If you do not agree, do not use the Services. If you use the Services on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.
Please read Section 15 (Dispute Resolution) carefully — it requires most disputes to be resolved by binding arbitration on an individual basis and waives your right to a jury trial and class actions, unless you opt out as described there.
1. Definitions
- "Operator" — you, the trade business or professional who subscribes to and uses the Services to run your business.
- "End Customer" — your own customers and prospects whose information you enter into or generate within the Services (e.g., contacts, properties, quotes, invoices, job photos).
- "Operator Data" — all data you or your End Customers submit to or create in the Services, including End Customer information.
- "Payment Processor" — Stripe, Inc. and its affiliates, which process payments made by your End Customers to you.
- "App Store" — Apple App Store, Google Play, or another distribution platform through which you obtain or subscribe to a Service.
2. Who may use the Services
You must be at least 18 years old and able to form a binding contract. The Services are intended for business use by trade professionals and are not directed to consumers or children. You may not use the Services if we have previously banned you or if applicable law prohibits it.
3. Accounts and security
You must provide accurate registration information and keep it current. You are responsible for all activity under your account and for keeping your credentials confidential. Notify us promptly at info@falcontech.io of any unauthorized use. We are not liable for losses caused by unauthorized use of your account that results from your failure to safeguard your credentials.
4. Subscriptions, billing, and refunds
4.1 Subscription fees. Access to the Services is sold on a subscription basis. Current pricing and plan features are presented at the point of purchase. We may change pricing prospectively; changes apply to your next billing cycle after notice.
4.2 Billing through App Stores and processors. Subscriptions may be billed through an App Store (Apple/Google) or a subscription billing provider (such as RevenueCat) or directly. When you subscribe through an App Store, that App Store's terms, billing, and refund policies also apply, and we do not control those charges or refunds.
4.3 Auto-renewal. Subscriptions automatically renew for successive periods at the then-current price until cancelled. You authorize us and/or the applicable App Store or processor to charge your payment method on each renewal.
4.4 Cancellation. You may cancel at any time through your account settings or the App Store you subscribed through. Cancellation stops future renewals; access continues until the end of the current paid period.
4.5 Refunds. Except where required by law or an App Store's policy, subscription fees are non-refundable and partial periods are not prorated. App Store purchases are refunded (if at all) under that App Store's rules.
4.6 Taxes. Fees are exclusive of taxes; you are responsible for any applicable sales, use, or similar taxes on your subscription, other than taxes on our net income.
5. Payments between you and your End Customers — Falcon Tech does not touch these funds
This section is important, so we state it plainly:
5.1 We are software, not a payment processor. The Services let you send quotes and invoices to your End Customers and let those End Customers pay you. When payment functionality is used, payments are processed through Stripe using Stripe Connect, and you (not Falcon Tech) are the merchant of record under your own Stripe connected account.
5.2 We never take custody of your invoice money. Funds paid by your End Customers on your invoices are processed by Stripe and settle directly to your own Stripe connected account and bank account. Falcon Tech does not receive, hold, escrow, route, or have access to those funds, and is not a party to the underlying transaction between you and your End Customer. We are not a bank, money transmitter, money services business, or payment processor.
5.3 No platform fee on customer payments (current). We currently charge no platform or application fee on payments your End Customers make to you. If we ever introduce such a fee, we will give you advance notice and it will be disclosed before it applies; even then, Stripe — not Falcon Tech — would route funds, and we would not take custody of them.
5.4 Stripe terms; card data. Your use of Stripe is governed by Stripe's then-current terms, and you are responsible for maintaining your Stripe account in good standing. Card data is collected and stored by Stripe, a PCI-DSS Level 1 certified processor; the Services do not store your End Customers' full card numbers.
5.5 Disputes about payments. Any dispute, chargeback, refund, tax obligation, or question about a payment between you and an End Customer is solely between you and that End Customer (and Stripe, as applicable). Falcon Tech has no responsibility for it.
6. Third-party integrations and services
The Services integrate with third parties you may choose to connect or that we use to operate, including Stripe (payments), Intuit/QuickBooks Online (accounting sync), Twilio (SMS), email delivery providers (e.g., Resend), Google (maps/route services), Supabase (hosting/database), RevenueCat and the App Stores (subscriptions), and error-monitoring providers. Your use of a third-party service is governed by that third party's own terms and privacy policies, and Falcon Tech is not responsible for third-party services, their availability, or their acts or omissions. If you connect an integration (e.g., QuickBooks), you authorize us to exchange the necessary data to provide the feature.
7. Your responsibilities and lawful use
You are solely responsible for how you run your business using the Services. In particular, you represent and agree that:
7.1 Rights to data. You have all necessary rights, consents, and legal basis to collect, enter, and process your End Customers' information in the Services, and to authorize us to process it to provide the Services.
7.2 Communications compliance. You are solely responsible for compliance with all laws governing your communications to End Customers, including the Telephone Consumer Protection Act (TCPA), A2P 10DLC registration and carrier rules for SMS, the CAN-SPAM Act for email, and any state analogs. You are responsible for obtaining and honoring consent (including opt-outs) before sending texts or emails through the Services. The Services are a tool; you decide who to contact and are responsible for having the right to do so.
7.3 Licensing and field compliance. You are responsible for holding all licenses, permits, certifications, and insurance required for your trade (including, where applicable, pesticide/chemical applicator licensing), and for performing your work in compliance with all applicable laws, product label directions, and safety requirements.
7.4 Accuracy. You are responsible for the accuracy of the quotes, invoices, prices, tax rates, chemical records, and other content you create.
7.5 Acceptable use. You will comply with our Acceptable Use Policy, which is incorporated into these Terms.
8. No professional advice; calculators and estimates are tools
The Services may include calculators, estimators, scheduling suggestions, weather- or growing-degree-day data, pricing helpers, mix-ratio or dilution calculators, chemical-application logs, and similar features. These are convenience tools that produce estimates based on the inputs you provide. They are not professional, agronomic, chemical, horticultural, environmental, safety, financial, tax, accounting, or legal advice, and they are provided without warranty of accuracy.
You are responsible for independently verifying any output before relying on it, for following the directions and safety data for any product you use, and for your own pricing, tax, and business decisions. The QuickBooks/accounting sync is a data-transfer convenience and is not tax or accounting advice; verify your books with a qualified professional. To the fullest extent permitted by law, Falcon Tech disclaims all liability arising from your reliance on any calculator, estimate, suggestion, or synced data.
9. License and restrictions
9.1 License to you. Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes during your subscription.
9.2 Restrictions. You will not, and will not permit others to: (a) copy, modify, or create derivative works of the Services; (b) reverse engineer, decompile, or attempt to extract source code, except as permitted by law; (c) resell, sublicense, rent, or provide the Services to third parties as a service bureau; (d) circumvent usage limits, security, or access controls; (e) use the Services to build a competing product; (f) scrape or use automated means to access the Services except through documented APIs; or (g) use the Services unlawfully or in violation of these Terms.
10. Intellectual property
10.1 Our IP. The Services, including all software, designs, text, graphics, and the "TurfPro," "PressurePro," "Falcon Tech," and related names and logos, are owned by Falcon Tech or its licensors and are protected by intellectual property laws. Except for the license in Section 9, we grant you no rights in them.
10.2 Your data. As between you and us, you own your Operator Data. You grant us a worldwide, non-exclusive license to host, copy, process, transmit, and display Operator Data solely as needed to provide, secure, and improve the Services, to prevent or address technical or security issues, and as otherwise permitted by the Privacy Policy and DPA. We may create and use aggregated or de-identified data that does not identify you or any End Customer for any lawful purpose, including improving the Services.
10.3 Feedback. If you give us suggestions or feedback, we may use them without restriction or obligation to you.
11. Privacy and data protection
Our collection and use of personal information is described in our Privacy Policy. Where you use the Services to process your End Customers' personal information, you are the controller/business and we act as your processor/service provider under the Data Processing Addendum, which is incorporated by reference. We do not sell or share (as those terms are defined under applicable privacy law) personal information.
12. Data security
We implement reasonable and appropriate technical and organizational measures designed to protect Operator Data, including encryption of data in transit, encryption of data at rest by our hosting provider, tenant isolation through database access controls (row-level security), and access restrictions. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for security within your control, including safeguarding credentials and managing who on your team has access.
13. Service availability, changes, and beta features
We strive to keep the Services available but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Services, and may release features labeled beta/preview "as is." We will use commercially reasonable efforts to notify you of material adverse changes.
14. Warranty disclaimer
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, FALCON TECH DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DATA (INCLUDING CALCULATIONS OR ESTIMATES) WILL BE ACCURATE. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
15. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW:
15.1 FALCON TECH AND ITS OWNERS, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
15.2 OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
15.3 WITHOUT LIMITING THE FOREGOING, FALCON TECH HAS NO LIABILITY FOR: (A) PAYMENTS, CHARGEBACKS, OR DISPUTES BETWEEN YOU AND YOUR END CUSTOMERS; (B) YOUR COMMUNICATIONS TO END CUSTOMERS OR YOUR COMPLIANCE WITH TCPA/CAN-SPAM/ CARRIER RULES; (C) YOUR FIELD WORK, CHEMICAL USE, OR LICENSING; (D) THIRD-PARTY SERVICES; OR (E) YOUR RELIANCE ON CALCULATORS OR ESTIMATES.
15.4 THESE LIMITATIONS ARE A FUNDAMENTAL BASIS OF THE BARGAIN AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME MAY NOT APPLY TO YOU.
16. Indemnification
You will defend, indemnify, and hold harmless Falcon Tech and its owners, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your Operator Data or your collection, use, or sharing of End Customer information; (c) your communications to End Customers; (d) your field work, chemical applications, or failure to hold required licenses; (e) your violation of these Terms, the Acceptable Use Policy, or applicable law; or (f) your dispute with any End Customer or third party. We may assume the exclusive defense of any matter subject to indemnification, at your expense, and you will cooperate.
17. Term, suspension, and termination
17.1 Term. These Terms apply while you use the Services or maintain an account.
17.2 Suspension. We may suspend or limit your access if we reasonably believe you have violated these Terms or the Acceptable Use Policy, if required for security, or if your payment is overdue.
17.3 Termination. You may stop using and terminate the Services at any time by cancelling and closing your account. We may terminate or suspend the Services for cause (including breach) or for convenience with reasonable notice.
17.4 Effect of termination. On termination, your license ends and you must stop using the Services. You may export your Operator Data before termination using available tools; after a reasonable period we may delete Operator Data in the ordinary course, subject to the retention described in the Privacy Policy and any legal-hold obligations. Sections that by their nature should survive (including 5, 8, 10, 14, 15, 16, 18) survive termination.
18. Dispute resolution — arbitration and class-action waiver
Please read this section carefully.
18.1 Informal resolution first. Before filing a claim, you agree to try to resolve it informally by contacting info@falcontech.io; the parties will negotiate in good faith for at least 30 days.
18.2 Binding arbitration. Except for the exceptions below, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by a recognized arbitration provider under its consumer/commercial rules, conducted in Arkansas or by videoconference. Judgment on the award may be entered in any court of competent jurisdiction.
18.3 Class-action waiver. You and Falcon Tech agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
18.4 Exceptions. Either party may (a) bring an individual claim in small claims court, or (b) seek injunctive relief in court to protect intellectual property or stop unauthorized use.
18.5 Opt-out. You may opt out of this Section 18 by emailing info@falcontech.io within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration.
18.6 Governing law and venue. These Terms are governed by the laws of the State of Arkansas, without regard to conflict-of-laws rules. For any matter not subject to arbitration, the state and federal courts located in Arkansas have exclusive jurisdiction, and you consent to venue there.
19. Changes to these Terms
We may update these Terms. If we make material changes, we will provide notice (e.g., by email or in-app) before they take effect. Your continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services.
20. General
20.1 Entire agreement. These Terms, the Privacy Policy, the Acceptable Use Policy, and (where applicable) the DPA are the entire agreement between us and supersede prior agreements on this subject.
20.2 Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
20.3 Severability. If any provision is unenforceable, the rest remains in effect, and the unenforceable provision will be limited to the minimum extent necessary.
20.4 No waiver. Our failure to enforce a provision is not a waiver.
20.5 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
20.6 Independent contractors. The parties are independent contractors; these Terms create no partnership, agency, or employment relationship.
20.7 Notices. We may give notice by email to your account address or by posting in the Services. Legal notices to us go to info@falcontech.io and Arkansas, United States.
21. Contact
Falcon Tech Arkansas, United States General/support: info@falcontech.io · Legal: info@falcontech.io